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[Bug] Wrong chargeback amount

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#1
Posted on 2020-10-11 05:40:11 | Show thread starter's posts only

Hey,

I recently purchased a 10 rupee 1000 gems pack in lords mobile. for some reason, I felt I don't need it and I asked for a refund from google. I did not use any gem nor any speed up from that pack. Still, I got a mail that I have to pay chargeback. But the main problem is they ask for not 10 rupees but 80 rupees. Further, they threaten you that if you don't pay 80 rupees for it, we will close your account permanently. I have spent over 400 rupees in this game and they are closing it for just 10 rupees. This much discount even normal shopkeeper gives. Shame on you IGG. How much selfish and greedy you guys are? asking for 80 rupee payback for a 10 rupee pack. Shame!

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#2
Posted on 2020-10-11 21:31:20 | Show thread starter's posts only

Suggest you to contact live support for help.
We can't help you out with this kind of question.

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yo