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[Bug & Suggestion] Lost my Lords Mobile level 12 castle

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#1
Posted on 2017-07-15 16:33:40 | Show thread starter's posts only

I am desperate.  I am in a guild, along with a level 12 castle. I am a pensioner, I dont use phones, so I have to use bluestacks 3 on   my windows 7 computer. I was in the middle of being promoted when the computer stopped working, and windows corrupted itself.  Its been in repairers 4 days, havig had  a new windows install. got it back tonight, re installed Blue stacks 3, my walking Dead no mans land, restarted me back at level 47, but lords mobile, made me start from the tutorial, I cant get on to my level 26 or my guild or progress.  Where is the data for my level 12 castle and level? In google play it shows all my achivements and purchases, but all is lost I worked so hard for.

I have tried everything, but to no avail, Im going to lose so much money over this.  I may never play these games again, if , because no fault of mine, the computer breaks down. can anybody help me, on how to get back my normal level 26. My google game ID comes up correctly, but it doesnt load the correct data,  but walking dead did it straight away.  I have no idea why lords Mobile wont ask me if i want to return to carry on my progress like Walking Dead did. I seemed to have spent much money on a game that does not save progress in  my google account. Im at a loss what to do, since my hive is moving, i only have another 24 hours to move there, or get kicked out...:(

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m haydon
#2
Posted on 2017-07-15 17:11:59 | Show thread starter's posts only

Contact live support ingame.

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