I've lost 211k t3 troops, made a ticket in Live support more than 2 times. First i had "Current Players Waiting 0" then my ticket got cancelled and went back to writting it. FINE. Today after maintenance made 2nd ticket. I had "Current Players Waiting 1" THEN GOT INFORMATION "Our representatives are not available at the moment. Please try again later." FFS i've been waiting above 1h30min today to get it (wrote a ticket really fast, was only 22 in queue) I'm so pissed off. Yesterday was playing, got disconnected and couldn't do anything in game for whole day. Got gems, okay fine. Then noticed i'm 5m might less, like i said FINE. Then started journey with the first tickets, went to sleep. Waking up and checking. New maintenance, nice waited. +1h, yaay, next +1... Finally back in game, might still -5m, then wrote the 2nd ticket that i mentioned. It's a joke srsly.. Gems for unexpected maintenance? Not much, fine but when someone has problems like me, journey with neverending tickets and time that i lost waiting for it? Not sure how many gems would recompense it.