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[Bug] Not able to log in?!?!?

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#1
Posted on 2017-05-13 13:07:54 | Show thread starter's posts only

I'm having trouble logging in to the game. It will get to the loading screen and freeze and will not go past it. I have tried to uninstall then reinstall three different times and I don't know what else I can do. I do not have access to a computer, I use my phone for everything. I have no Wi-Fi so I know it's not that problem, I was just wondering if anybody else is having problems or if it's just me and my husband.

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#2
Posted on 2017-05-13 20:38:43 | Show thread starter's posts only

Hmm... Have you tried contacting igg via email/customer support? If they aren't the problem try rebooting your Wi-Fi, and clearing your Cache. If that doesn't work contact your devices' customer support. This happened to me before too, and all I had to do was unplug my wifi and it was fixed, good luck figuring it out.

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