Our guild is successfully completed guild fest secured rank4 and taken gift but rank reward didn't get, please solve this bug
We want our reward.
Hope you give response to my mail
Are you assured that you have not received any mails informing about your rewards?
If yes then contact In-game Live Support for assistance.
It is not a bug. To get the ranking rewards You need to score more points than they ask.
For example You can be rank 1 and not get rewards if You only managed to get a few tier gifts in the event.
It is said in the rules than You need to reach at least tier 15 to be able to get the rewards and reach another bracket for the next guild fest.