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[Bug] Bought the gem packed pack but didn't receive

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#1
Posted on 2018-05-28 14:50:57 | Show thread starter's posts only

I just bought a couple hours ago the gem packed, but I didn't receive. The igg chat its pretty useless, now I have the guild fest, and other stuffs that I'm was counting on. But got wait. No one could provide me a honest answer. Just, we will do our best.. The first customer service told me that no payment or purchase was made. After get in touch with Google, I provided igg the GPA number transaction and then the guy told me that he found it.. And will resolve this issue.. He didn't open a protocol so I can track.. Is just random... It's my third contact with igg right now, and the guy, Eros, just to hold on and they, one day, will get in touch with me

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#2
Posted on 2018-05-28 15:51:00 | Show thread starter's posts only

Contact Live Support ingame with details of your account for help.

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