I posted same thing few hours ago. A reply was to reinstal the game.. that wat i did, now i lost both accounts. I have a new account whit castle 1. What i do now?
If your previous accounts weren't link this this new one by clicking switch, link, google. There you will see whether you did so to your previous accounts.
In case you remember : What are your accounts names to check whether they have not been deleted from the server?