why always same shit you give to us when this trouble happen?
everyone around the world try to wake up at this time, just because want to enjoy the game in the middle of kvk. and always stuck in problem, different problem but always in starting of kvk.
you guys already get a lot of money from rich guys in this game, why not build perfect server or backup system for this game. you guys is stupid and never learn from past.
i dont ask for free gifts or compensation, try to fix this problem faster i hate when you waste my 1.30 hours.
The frustration is understandable and warranted indeed.
However, keep in mind that there is no such thing as perfection, especially when it comes to technology. It's sad and disappointing, there's not much that we can do other than to brave the storm and hopefully, it doesn't have too big of a negative impact.
I believe compensation should be a given for losses that people incur due to the errors. This is on top of the necessity to rectify the errors.
We are sorry for your problem and I would like to say that not everything is perfect. Most players prefer gems when problems are fixed as it is harder to obtain and more useful. Hopefully once there is an equivalent prize it will be used.
Hope that helps with your frustration!
Hello Good day
After each maintenance they're giving away [600 gems] [60 minute training speed times 4] and recently they gave away 60 minutes training speed times 24, by that they already paid your one and half hour five times, FIVE TIMES,
If maintenance takes to long it means that the problem is big, if they rush that thing maybe more problems will pop up, would you rather have ten times maintenance per day ?
- Fignutz Rated on
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How do you figure we were compensated 5 times over? That is a joke! I was zeroed during kvk because I was locked out of my acct. I pay in this game...quite a bit. The amount of time needed to replace the troops I let alone would be around 100 days. Troops alone! Not to mention the 33 day wall repair and various other expenses.
- Shadowbug Rated on
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That compensation is fine for those who only suffered not playing the game for a couple hours, but where's the compensation for the people that were zeroed due to their bug. 40 hours in speed ups and 600 gems does not replace my wall, traps or troops that are wounded or dead. yay 40 hour speeds up I can train about 15k troops with that.......What about the 375k in the infirms and the other 285k dead? Where's the compensation for that. and Live support is being ignored so you can't even talk to them and try to get compensation
- GrandKiller Rated on
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Fignutz didn't the system warned you ? About not engaging in any battle?
- GrandKiller Rated on
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By the way I only pointed out his 1 and half hour loss
- GrandKiller Rated on
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Sorry if I didn't think about high level castle, but for us it did compensate us 5x