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[Off-Topic] Why online support is useless

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#1
Posted on 2017-08-16 04:55:49 | Show thread starter's posts only

So couple days ago there was a watcher hell event and i completed a lvl 10 army defense giving me like 4mil+ points. At the same time there was a solo event that required research as well. At the end of the hell event i didnt rank in top 100 no big deal. However 2 hrs later when solo event ended i ranked 97 there. At the end of both events i had the exact same amount of points so how can i rank top 100 in solo but not hell when solo is 2 hrs longer??? IGG says there are more competitors for hell event??? Wouldnt solo have more?


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#2
Posted on 2017-08-16 05:49:20 | Show thread starter's posts only

Their explanation makes no sense whatsoever. They don't understand how the game works and they're supposed to help us with problems it's pathetic.
Both events have a top 100, since they were active at the same time then whoever made the top 100 for hell should make the top 100 for solo. Aslong as you didn't do any other research which would've raised your points since you were in top 100 for solo you must come top 100 for hell aswell since people's points don't just magically disappear.
The live support is rubbish, it's like explaining something to a wall.

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#3
Posted on 2017-08-16 05:55:42 | Show thread starter's posts only

I suggest you make a new ticket and explain everything in detail.

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#4
Posted on 2017-08-16 17:03:03 | Show thread starter's posts only

@mythmaker

they told me might destroyed was defended might of the attacker, when each kill was above 48might, tested and its wrong lol
that wall defense wouldnt stop full hits,guess if it was right or wrong
ive asked a few times,i think they only got it right 1time, but maybe thats me

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#5
Posted on 2017-09-11 02:22:02 | Show thread starter's posts only

Rest assured that they don't know what rest assured means or know of any other way to actually help a player feel rested or assured.

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Dibs on your castle when you die
#6
Posted on 2017-09-11 16:39:12 | Show thread starter's posts only

Maybe the Solo event at that time was just Research and the Hell event was Research and something else (like build)?

The fact that you said you completed a 4+ mil might research and it simply placed you at rank 99 in Solo means any additional requirements in Hell that others did but you didn't would theoretically push you out of top 100 Hell, yes?

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