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[Chat(iOS)] Charged for an error

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Posted on 2018-11-22 10:39:17 | Show thread starter's posts only

I had an issue with the game, castle skins were discounted and shown as free one day. I believed it because I had noticed several of my guildmates with new skins. When I clicked the free button I got an error. I took a screen shot that shows the error and the free price of the item. I then got a THIRTY DOLLAR CHARGE on my apple account. I reported it and sent the screen shots and they said there was no issue and refused to u service I have ever had from a gave developer.

Posted on 2018-11-22 12:12:56 | Show thread starter's posts only

Whom did you contact? Try live support again and explain the issue. We are extremely sorry for this bug :(

~Birds of feather stick together